This was a really fantastic experience, and I will be coming back here. I loved my cut, and Federico was the perfect mix of being friendly but also professional and it's the best cut I've had in ages!
Despite having an extensive talk to the stylist and showing him FIVE images of what I wanted, length, chop, style, he did not cut it short enough - leaving me with an unworkable, awkward length, barely spoke to me throughout, was very, very rough with my head and I have an extremely bad neck. Very angry and dissatisfied!!!