The staff were super nice, I was just disappointed that I was don’t in 25 minutes. Paying more than £40 and being told it would take an hour. I felt like this wasn’t good value for money.
Despite a shaky start (my time was rescheduled and then when I arrived I was told I had missed my appointment) I was made to feel very welcome by the lovely Federico. It also transpired that I had a difficult ask with the colour I wanted for my hair but after a consolation with Federico he reasssured me on an alternative technique and an action plan for what I would need to do across my next few appointments. I will be back :)