The staff is all very friendly and attentive to what you want. They are skilled and will advise on a suitable course of action to achieve your dream hair style, and they pay close attention to hair care. Having had my hair bleached before, I know that it can leave your air in an absolute state, however, Maria was careful not to fry my hair and then took care to add a nourishing treatment to help my hair further, resulting in beautiful, shiny, healthier hair.