I had full head hi lights cut and dry with Tess she was amazing. It was my first time with her and was unsure really of what I wanted, she was patient, friendly and knowledgeable and asked loads of questions or explained things before starting. Tess was chatty but professional and I had a great experience overall ( especially the head massage 🥰) she took before and after pics and the transformation was amazing. I will definitely be going back to Tess and would recommend her to anyone that asks.