Lilly's Nails - Hammersmith Reviews
224 King Street, Hammersmith, London, W6 0RA
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4633 reviews
The treatment began 10 minutes late, even though I booked ahead. The lady who attended to me was rough and fidgety throughout the treatment, even going as far as to tell me I had dry skin - but did not attempt to add lotion as part of the treatment - finally, the card machine was “broken” and I was given random details to make a bank transfer. Not being comfortable with that, I paid for an arbitrary treatment online for the same cost and told them I wouldn’t attend. Unprofessional.
Treatment by Staff 1•Pedicure
Verified review
Great nail service but their customer service needs to be improved more. Felt very cold
Treatment by Staff 2•Gel Nails Manicure
Verified review
Have been a regular client at Lily’s Nails for the last few years and will continue to return but have been disappointed with the results of my treatment from a new member of staff the last two times. Gel has chipped after less than 2 weeks (previously used to last 3+ weeks) and they badly cut my cuticle when rushing with the gel removal which took over a week to heal.
Treatment by Staff 1•Gel Nails Manicure
Verified review
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