The treatment began 10 minutes late, even though I booked ahead. The lady who attended to me was rough and fidgety throughout the treatment, even going as far as to tell me I had dry skin - but did not attempt to add lotion as part of the treatment - finally, the card machine was “broken” and I was given random details to make a bank transfer. Not being comfortable with that, I paid for an arbitrary treatment online for the same cost and told them I wouldn’t attend. Unprofessional.