I was a couple of minutes late due to traffic outside, but this did not bother the staff. The facial itself was quite pleasant, and had no redness afterwards, which was surprising. The lady who did mine applied each step/product sparingly which stopped my face feeling heavy during the treatment. I've had more expensive facials in the past where I've felt like I'm drowning in product and have ended up with it in my eyes nose and mouth despite keeping them closed. My face felt cool and refreshed afterwards. I'd say this facial is a nice little treat for those on a low budget and would go again myself in the future.
Had other treatments here recently which were good, but this massage was amazing. I experience a lot of pain in my body as I have health conditions, but the masseuse was very gentle. I was also feeling very emotional and anxious when I arrived but completely forgot all my stresses during the massage. Lovely!