This was my first visit and it was great, didn't feel rushed and it was a lovely experience. I brought in a picture of the nail art I wanted and I left with a beautiful set. The infills were nice too, not bulky, will come back again.
I got seen 20 minutes after my appointment and got no apology for the long delay. I went for gel removal which was done with an electric file, some material was left behind on my nails leaving them with yellowish patches.