Booked for a Brazilian wax here as a new customer, was not a good experience. The room was not clean, they didn't provide any towels or wipes before or after the treatment and there was zero attempt at customer service. The wax itself was painful and drawn out as the beautician kept going over areas she had just waxed with no regard for the sensitive skin! I've had several waxes before and this was by far my worst experience to date. Would not go here again or recommend it for this treatment.