You get what you paid for. My hair is dry fine and long so I understand is hard to manage however any qualified hairdresser should be able to deal with it no issues. It’s the first time ever a hairstylist if handing the comb to me to detangle the hair myself! The highlights were pretty good, the haircut sloppy however I was planing to leave a tip despite all that until she said I’m being charged extra £25 for my hair condition, speechless. The pedicure however was alright.