The venue and staff were ok, however the waxing was extremely painful (compared to previous ones I have had) and when I came home, I realised that I was full of bruises. The skin in my bikini zone was full of cuts and abrasions and it took a few days to heal. I have gone for waxes before and this does not usually happen.
There was also still quite a bit of hair left, e.g. on my bum, which is one of the main reasons why I like to go for a wax.
I have been to the Kilburn branch before and had no problems, but I am definitely not planning to go back to this place.