I was disappointed to be charged an extra 5 pounds to have my old nail polish removed from my toenails. When I queried this the staff checked with the owner who said that I should have booked this along with the manicure and pedicure. I have never had to pay extra at any of the other local nail salons and I assumed it was pretty much part of the service.
That said, the quality of the pedicure and manicure was very good.
The back cleanse was good and relaxing on it's own when the therapist was doing it. However it would be good to have some music in the background as I was left to wait in a room while having the mask at ny back. For a good 15min, it felt long without any music to relax you. Also, some communication as to what to expect would be good too. I'm happy with the treatment though so I will be back.