The waxing lady was great, unfortunately I was met by a very rude receptionist. She insisted I buy a face mask as it is the law I wear it (its not an enforcement and it was the 22nd not 24th so not even the date it was required). There was no signage or indication anywhere I would have to wear a mask throughout my treatment. I would of been more than happy to wear my own mask had I of been informed correctly however I did not want to pay for an over priced mask in the shop.