You get what you pay for. Staff were pleasant but my appointment was late and they didn’t give me any information on how long I might be waiting. The actual waxing was incredibly quick but no prep, she literally lay me down and started applying the wax and pulling it off quickly and in all directions. 2 weeks later and I have a ton of ingrown hairs. I also only asked for a little bit of my eyebrows and walked out with really thin ones which was really disappointing. All in all not a pleasant experience and would avoid in future