It was the worst waxing experience I ever had. Not just because it felt like my therapist didn't know what she was doing but because she treated my body like a vulgar piece of meat on a table. I felt dehumanized, I felt violated I wish I hadn't paid before because I would have just cancelled. I wish I could be reiumbursed for that. I have been going there for more than 2 years so it sucks. The turnover is high and so if you don't have the schedule of your favorite therapist it can be bad