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Venue rating

4.2

104 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
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Leisure & Spa at Crewe Hall
Leisure & Spa at Crewe Hall
Crewe Hall,
Weston Road, Crewe, Cheshire, CW1 6UZ
United Kingdom

Hotel Spa

Leisure & Spa at Crewe Hall
Crewe Hall,
Weston Road, Crewe, Cheshire, CW1 6UZ
United Kingdom

Opening hours

Mon - Sat 9:30 am - 6:00 pm
Sun 9:00 am - 5:30 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Leisure & Spa at Crewe Hall part of QHotels

The Jacobean 4 star Crewe Hall Hotel is located in the beautiful Cheshire countryside. The hotel boasts both traditional Jacobean décor and a modern extension which has a warm contemporary feel. For those visiting Crewe Hall, the hotel is close to historic Chester and the cosmopolitan cities of Liverpool and Manchester. There 117 rooms available, along with 500 complimentary parking spaces and complimentary WiFi.

Crewe Hall's Brasserie is a stunning contemporary bar and restaurant. The menu, like the surroundings, has a contemporary twist on classic favourites. In keeping with the wow factor of Crewe Hall the Brasserie also has a rotating bar.

The hotel's health club features a well equipped gym and exercise studio, sauna, steam room, heated loungers and an indoor swimming pool to ensure guests are pampered like never before. The exercise studio's full timetable is available upon request. There are also six spa treatment rooms, for all your relaxation needs.

From 1 August 2016 the swim times in the pool for children at Crewe Hall will be changed to the following daily:

  • 9.00 am - 11.00 am
  • 3.00pm - 6.00 pm
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Services

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Comments

Reviews (written by customers after their visit)

4.2

Chain rating

Based on 104 reviews

5 stars 48
4 stars 35
3 stars 18
2 stars 2
1 star 1
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Back Facials (6)
  • Body Exfoliation Treatments (23)
  • Body Treatments (1)
  • Steam and Sauna Therapy (17)
  • Face
  • Facials (33)
  • Fitness
  • Running (1)
  • Swimming (26)
  • Tennis (1)
  • Massage
  • Aromatherapy Massage (24)
  • Deep Tissue Massage (8)
  • Foot Massage (24)
  • Hand Massage (5)
  • Indian Head Massage (12)
  • Swedish Massage (2)
  • Therapeutic Massage (28)
  • Nails
  • Manicure (18)
  • Pedicure (14)
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Verified review Visited November 2016
Posted 2 weeks ago
It was a fab day, we both really enjoyed the whole experience. The lunch was delicious too. A very relaxing day,

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Verified review Visited November 2016
Posted 2 weeks ago
I went for a Your 2 from £109 Experience and have awarded it 4 stars.

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Verified review Visited November 2016
Posted 3 weeks ago
Average. The actual Leisure centre doesn't match the glory of the hall...disappointing when you see it. It all felt very basic apart from the treatments.

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Verified review Visited November 2016
Posted 4 weeks ago
I went for a Your 2 from £109 Experience and have awarded it 5 stars.

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Verified review Visited October 2016
Posted 1 month ago
Had a fantastic day here. Easy to book, lovely facilities, fab treatment and the 2 course lunch which was included in my deal was 1st class. Really couldn't have asked for more for quality and price and the staff were really friendly and helpful. We'll be back.

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Verified review Visited October 2016
Posted 1 month ago
Lovely environment,could do with another quite room to relax as the pool was quiet noises as children were having there swimming lessons which I felt spoilt the experience a little. Lunch was great & treatments were lovely & relaxing.

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Verified review Visited October 2016
Posted 1 month ago
Describe your visit to Leisure & Spa at Crewe Hall
FANTASTIC **

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Verified review Visited September 2016
Posted 2 months ago
We had a lovely time at Crewe Hall - I fell asleep while I was having my treatments! Facilities excellent - we felt a little strange in our spa robes having a buffet lunch with lots of business people, it would be nicer to offer afternoon tea.

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Verified review Visited September 2016
Posted 2 months ago
A lovely relaxing day. Staff were professional but friendly. (Excellent massage from Nicole.) Lunch was a little disappointing, compared to our previous visit, hence four stars overall.

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Verified review Visited September 2016
Posted 2 months ago
I went for a One Night Q Hotels Spa Break and have awarded it 3 stars.

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Verified review Visited September 2016
Posted 2 months ago
Had a fantastic experience at Crewe Hall. Staff were all polite and friendly, especially the lady who checked us in on reception. Would definitely return.

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Verified review Visited August 2016
Posted 3 months ago
Beautiful location at Crewe Hall, stunning old section. We were in the newer block, very pleasant.
It was busy over the bank holiday weekend, lunch and dinner were very good value and they had decent vegetarian options. Breakfast however was pretty chaotic! Also not a fan of tinned fruit, fresh is best!
Unfortunately the treatment rooms were very cold as the AC was not working well, the therapists made up for this by adding more blankets, the treatments were fine. The Q Hotels deal is very good value.

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Verified review Visited August 2016
Posted 3 months ago
my treatment was fantastic and very relaxing, however when I had my treatment then came back to where
pool was there were no spare places to sit as all had towels even though the people there didn't match the towels down and it was really noisy which I found not relaxing at all. So decided to go for lunch and you could not hear yourself think. So I was disappointed to say the least.

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Verified review Visited August 2016
Posted 3 months ago
The spa side of the day was excellent and other than a plaster left on the side of the pool the facilities were very clean. If it wasn't for the let down of the awful lunch there would be 5 stars, considering we arrived for lunch early on at 1.30 and lunch being served till 3.30pm the selections to which weren't much for vegetarian and even the meat eaters weren't impressed were disappointing. having to try and create a lunch out of leftover bits on plates that weren't refilled and not having any desserts as after asking if the food area would be refilled the staffs reply was no thats all we have, all we have being two crackers and crumbs of long gone desserts. lunch really bought down the whole day and resulted in us all saying we certainly wouldn't return, which is sad considering the spa was great.

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Verified review Visited August 2016
Posted 3 months ago
Overall great experince, staff were very friendly and helpfull and I had the back to business back massage which was great. Only down fall I would say is that there are not enough bed in the spa, we went for dinner and when we got back we had to sit on the edge of the pool as there was no where to sit, also the jacuzzi is a little small so we did get to spend much time in there as i wouldnt fit any more than 4 people

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Verified review Visited August 2016
Posted 3 months ago
We booked an overnight stay with spa treatments, could not fault anything. We had a fab time.

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Verified review Visited August 2016
Posted 3 months ago
I went for a Your 2 from £99 Experience and have awarded it 5 stars.

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Verified review Visited August 2016
Posted 3 months ago
I went for a Your Q to Unwind Body and Mind Spa Day and have awarded it 5 stars.

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Verified review Visited August 2016
Posted 3 months ago
I booked this deal as a last minute surprise for my friends 30th as other celebrations had fallen apart. I booked the deal 4 days before the date chosen. When booking it says you must contact the spa to arrange times. Over the 4 days I tried to call Crewe Hall Spa continuously, the calls would ring out and then Id be asked to leave a message, which I did twice. On 2 occasions I got through to an actual person who said she couldn't take booking but would take my details and someone would call me back. They never.
We arrived at the spa expecting use of facilities, an hours treatment and lunch. The lady at the desk point black refused us saying there is no availability even though I had booked and provided these details. I demanded the manager.
The manager - Thomas, was extremely helpful and on hearing what had happened immediately found a solution.
I have been to this Spa many times and I have always been happy with it. I found it extremely disappointing that booking a last minute deal caused all the drama and will not be booking this way again.
Although this was very disappointing the experience after this, the actual spa day, was as always excellent!
This time round I had a Therapeutic Massage but I have experienced all of the above in previous visits.

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Verified review Visited August 2016
Posted 3 months ago
Very good day although disappointed there wasn't more staff as we wanted additional treatments but seemed too short staffed to be able to offer additional services p

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