I turned up at 10am for my appointment and the salon was closed. The hairdresser turned up a few minutes later and seemed a little annoyed I was waiting. My haircut was fine but my hair wasn’t blow dried very well and the curls were very loose. There was nothing sprayed in afterwards to hold them so they just fell out a few hours later. A few people were waiting after me and there seemed to be a lot of confusion over appointments - poor organisation and didn’t seem very professional.