The worst hairdresser in London. Kept sniffing all over me and clearly was unwell but hadn’t cancelled my appointment. Gave me stripy, cheap looking highlights and not the colour that I asked for. Didn’t use a hairbrush once until the very end and only a hand held tangle teezer was used. Very heavy handed and painful. Spoke very poor/ no English so impossible to have a conversation and explain what you want. Absolutely awful experience with Flávio.