When I arrived, Francy welcomed me immediately. She sat me down and asked what is it that I wanted and she proceeded to wash my hair giving a relaxing head massage. She cut and blew dry my hair just as I like. She was professional at all times and also offered a tea/coffee.
It was actually Ursula who did my hair. She listened to what I wanted, and she paid great attention to detail. She was fantastic and I was really pleased with the result.