I had a Hollywood wax which was painful and rather unpleasant. Strip wax and tweezers were even used at one point and it was also quite unhygienic. Nice staff, but bad treatment.
As someone who has previously damaged my hair with too much bleach, I was really impressed by the care taken to ensure that my hair would not be damaged in the process of highlighting it. This by far has been the best result I've had in over 15 years of having highlights in terms of how healthy my hair was after the treatment. For this reason I will defintely be returning.