I had a wonderful experience. This was my first time getting a wax so I was not sure what to expect. As soon as I walked in I could tell I was in safe hands as the staff (Bishnu especially) were very friendly and everything was tidy and clean. During the wax I was in quite a lot of pain as it was my first time, however Bishnu was lovely. She kept talking to me and making sure I was alright and made me feel as comfortable as she could as well as trying to ease my pain as she waxed me. I definitely recommend this salon (especially Bishnu). I am very happy with the service I received and my results.