Manicure was done twice. First time was rushed and shabby and polish did something weird under the drier, so another therapist redid the whole manicure.
Subsequently having two people who really took time and pride in the manicure and pedicure, and meticulously pored over and crafted what they were doing, was fantastic; very relaxing and exactly what I needed and what I’d booked.
A similar thing (bubbling and ruching of the polish) happened with the manicure again (this time under a warm nail dryer rather than cold), so this wasn’t great. The product(s) need to be changed therefore. The therapist was very patient and had a good attention to detail (though there were a couple of painful moments with the buffer and cuticle clippers) so this time the polish issue wasn’t her fault but I had already been there for over 2 hours so couldn’t wait for it to be fixed again.
Pedicure was exemplary! Wonderful experience that I would recommend highly.
Disappointing that two treatments could be so different in one salon but it depends on the beauty therapist ultimately.
Overall I would recommend but do ask for specific people.