The treatment was ok, however, there are serious issues with their time management. I got a confirmation email from them an hour before my original appointment only to get a phone call five minutes before time to say the therapist is busy with someone else (who got my slot because she called on the phone and, apparently, phone calls simply got priority above those who booked on the app..) and the next available appointment is in 45 minutes. I couldn't reschedule so had to come back another day. Considering I had to arrange childcare twice, this was a pretty expensive waxing. :/