I had a lycon wax here and the therapist was lovely and made you feel very comfortable. She was also very chatty and put you at ease. It was pretty painful but it was my first wax since shaving so it should be better next time. It was quite expensive but not more than what you pay for in this area. They also offer a loyalty card where you get the 6th treatment half price. I would recommend this place and will come back again.