Lala’s Nails London (Inside Beauty & Melody) Reviews

19-21 Great Cumberland Place, , London, W1H 7AS

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Reviews are written by customers after their visit.

4.4
661 reviews

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Written by our customers, so you know what to expect at each and every venue.
Fab
The staff were very nice, but arrived late and ran over. Was supposed to be a 45 min appointment for soak off & shellac manicure but took at least 1hr15mins, so my lunchtime appt turned into me being late back to work. Useful location if you work/live around Victoria St but facilities are noticeably basic and the windowless basement is pretty soulless. Also off-duty Toni & Guy staff sat around on their iPods, made me feel like I'd intruded on the staff room. Not a glam experience but not really convenient either as they worked so slowly (which then delayed someone with an appointment after me). Result is ok but not the best I have seen, bits of gel on my skin and quite a lumpy finish. Probably not worth £35 when a lot of places do it better for £25. Disappointed as the location is good for work but I won't return or recommend. Also they don't use the real Shellac brand if that's important to you.
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This is my second visit to Csilla's and I intend to come back. One my first visit I had shellac varnish on my nails before I went away on holiday. The shellac showed no signs on coming off or any chips even after 4 weeks. I came back to sort out the nail regrowth not because the shellac had come off. Csilla (and her sister?) are also friendly and welcoming.
Lovely lady who did my nails, friendly and chatty and did a great job. I upgraded to Biosculpture while I was there and I love it.
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