Really efficient and put me at ease
Didn’t happen. I booked online and received numerous booking confirmation and reminder texts so was confident everything would be good and was looking forward to my appointment. Then I arrived and after having been told to take a seat and that someone would be with me soon, the girl on the desk called me over told me that the girl doing my eyelashes had ‘literally just left on a family emergency’. Given how long she spent in the back and her demeanour when she came out, I am certain that was a lie and that they simply had either double booked or missed my booking altogether. I have since heard of a similar thing happening to someone else there, so won’t be back.
This was the worst waxing experience ever. Went in for a Brazilian. Taken 30 mins late, then the waxer didn’t seem to know how to wax with lycon. She could not get it off and ended up peeling some of the wax off very slowly. Very painfully. In the end she did a very bd job and did not even do the full waxing, in fact it was simply a high bikini on one side with even more hair left on the other. But given how sore I was I just wanted to get out. Had to go somewhere else to get it fixed, much better experience. AND there has been no reply to my complaint over 8 days after I made it. Will never ever go here again.
the staff here were lovely and did a fantastic job on my eyebrows
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Friendly people, really like going there. Would definitely recommend to a friend