Just wanted to follow up after a disappointing haircut today… I appreciated a sincere phone call and apology, they did what they could to rectify the situation which is appreciated, good customer service
Quite disappointed with the haircut today, had a good haircut a couple of months ago - today’s was not good. Booked 1:30-2, and was only in the chair for 12 minutes including getting a wash, felt rushed and not finished/styled as well seemingly taken a chunk of hair out near my left ear. Nothing against the guys working there, perfectly nice, just disappointed with the haircut this time round. Would like to request a refund, please reach out - thanks
I am so pleased with how my hair looked! Francesco helped me by answering my questions, reassuring me throughout the process and had a great conversation. Lovely staff and salon!
Francesco is an amazing stylist! He helped me with questions I had about balayage as it was my first time dying my hair at a salon. So happy with the results!