Right. I booked 2 services and because of the state of my hair I needed a couple more things done. Ely cut my hair and then rebooked me for two days later. When I came back he and another stylist spent THREE HOURS sorting my colour out and I'm sure the little extra he charged me didn't cover all the extra stuff I had done. Such amazing customer service - I'm so grateful! Also possibly the best blow-dry I've ever had. And I have so much hair it's literally the worst to blow-dry. He was amazing. Thank you!!