The worst massage I ever had. The lady who treated me barely spoke a word to me. She was not professional by all means and having a phone conversation in the middle of the treatment and leaving your client to wait without apologising was very normal to her. The room was very very cold and at one point I asked her if there is any heating on but I don't think she understunderstood me. After insisting she gave me some towels to cover my self as I was freezing. As per the massage I would described it as someone pressing some hands over your body, nothing else. I left the salon thinking what a waste of time and money. Never again there!
Treatment was good but was interrupted as therapist had to leave the room
Possibly the worst massage experience ever. The staff did not speak a word of english. I was shown into the room and she walked out without saying a word, door open- I assumed I had to get undressed and lie on one of the 2 tables. She began the massage, never asking me about knots or problem arras. She did things on one side of my back buy not on the other. Music was blasted from you tube on her phone and she stopped the massage after every song to chose another song.. which sometimes went into you tube adverts as it finished. She seemed to have zero training and no idea where the muscles she should have actually targetted were. There wasn't a minute of relaxation as I kept wondering what on earth she was doing. Now I asked for a deep tissue, but I am pretty sure when it come to the head- theres only so deep one can go. As she roughly finished up with with my head she said the first word of the hour 'finish'.. and walked out. Again assumed it was time for me to get dressed and I found my way to the front desk. I walked out more stressed than I walked in.
Terrible. Avoid this place! I booked via treatwell but 30mins before appointment I was asked to come to a different address, this was the same owner etc they said (said the room was cold in la petite spa). So I attended a different salon called tantalising clinic - which was a very high street low-quality place. Therapist was 25mins late, young girl spoke no English, didn't offer me a towel, only used oil on my legs and did a Thai massage instead. Had a bad attitude and the massage was extremely hard I was basically stood on. This was not the deep tissue I had booked for. This place also advertised cheaper massage than I paid via treatwell. I asked for a refund as it was so totally not what I paid for and was refused. I don't believe the therapist was qualified it wasn't professional and like how a friend might have a go at a massage. Cash-only etc, seemed very backstreet type outfit. Not at all as represented on treatwell. Entirely and thoroughly stressed out by the whole experience, in pain from the massage! Need another massage now but will wait til the pain subsides before I rebook somewhere entirely different.
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The phone number is not linked to the salon. Their customer service was poor.
3 months agoReport