I booked an appointment on the Wednesday night for the next day at 2. I travelled a fair distance for the file and polish in preparation for a rare night out. On arrival at the salon I was told the manicurist had gone home and my appointment was cancelled. I checked and no attempt had been made to let me know by the three possible means at their disposal and no apology has been forthcoming since. Since I would be charged for cancellation at short notice I feel very aggrieved.