The salon was very clean and everyone was welcoming. However, despite being careful to wear gloves when washing up and to not bite/pick etc my nails, I noticed the biab started to lift within a few days and by 7 days it had lifted enough to get debris in between the gel and my nail, as well as chips on multiple nails. Most of the other reviews were great so maybe it was just my nails, but this is a first for me & for the steeper price than other local salons, I expected better results.