I went in for a set of biab nails. The 1st nail technician was weary welcoming and polite, I think he was training as one of the other technicians was overseeing his work and took over to train as well. I felt very confident and will use them again as my nails are perfect and have had lots of people have made compliments about the colour and finish, and I have signposted people to Krystal Nails. Thank you for an enjoyable visit.