Personally I was a little confused with pedicure and had booked the express but got it upgraded at reception. However the area was so busy that the lady doing my pedicure did not know and then when I asked she did a quick two min massage and was done
I felt the booking service with TreatWell wasn’t great. I had a friend with me, I was only able to make one online booking at a time. I have a disability which means making phone calls can be harder than for somebody without my disability.