The experience was lovely, my therapist was really nice, offering a massage and checking in regularly. The treatment & results were good other than some excess product left on me. But after less than a week (of being careful & no makeup) they've dropped more than I’d hoped, so I’m doubtful it’ll last much longer. One note, which isn’t bad, just different, is that the treatment is done in a chair in the main room, not a bed in a private room. Overall, they’re so lovely & I’m sure I’ll go back!