Monica was so pleasant from the moment she greeted me and made me feel extremely relaxed and comfortable. I have had both these treatments before with another beutitian however Monica had reviewed my treatment card and was fully aware of the colour pallet I use,this is a sign of a skilled and experienced beutitian. She asked if I felt comfortable when doing my treatment and checked that I wasn,t in any discomfort with the tint application to my lashes. I am super pleased with the end result.