I booked a 3:00 PM appointment but was told on arrival there was no availability until 4:00 PM, despite their booking system. There was no apology, and although I was seen at 3:30, the appointment felt rushed. Jason was still with one client while Kerry had seen multiple, which added to this feeling. The blow dry was done on high heat, and I didn’t feel the product was properly rinsed, leaving my hair dry and frizzy. I was also only told at the end that they accept cash only. Dissapointing.
Always a fantastic cut from Jason. He understands exactly what I want without having to go into loads of detail, always has really interesting and informed chat and makes me feel welcomed if it's been 3 months or 3 years! Thank you.
Jason was incredibly knowledgeable and eager to learn about my preferences. Anyone seeking hairdressers who cut Asian hair should book here. Jason is also very chatty and easygoing, it was such a relaxing and personalised experience!