I have never ever found a hairdresser or a salon I was comfortable in since my private hairdresser retired many years ago. 15 years I've been looking and I have found the one! Salons are not normally very welcoming and cliquey but Gem and Max are both so very welcoming and I felt at ease and comfortable. I'm so pleased to have found somewhere where I feel I fit in! So excited to continue visiting Gem for my hair services. She is incredible! I highly recommend!!!