Was unprepared for appt and had prepped for a wax. Didn’t have the correct item to remove my gel polish and did so by filing harshly, grazing the sides of two of my fingers, which hurt for a couple of days after.
I came to get my pre-wedding nails done, and Anna gave great advice and did a really careful, neat job of them (despite my nails being a bit of a state!) - really happy with them!