KESS Hair & Beauty Co. Reviews

248B Northolt Road, South Harrow, London, HA2 8DU

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Reviews are written by customers after their visit.

4.3
118 reviews

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Written by our customers, so you know what to expect at each and every venue.
Good, straightforward treatment in a suburban area. I was particularly pleased with the kindness and helpfulness of the staff. I have a lot of hair and the hairdresser took her time to do a great and thorough job. The ambience is not the best though and the space is very limited for waxing.
Very happy with the customer service which is why I went there again & would definitely go back. Highly recommend this place.
I had booked a wash, cut and blow dry and I was not disappointed. The staff were friendly and extremely attentive to what I was looking for. I also asked whether they could fit me in for an eyebrow threading while I was there and they were happy to do so. Great value for money!
This experience was not bad in whole. This salon is owned by a woman who sincerely takes pride in her work, and that was really reflective in how she treats her customers and her work. This salon is starting out and this makes things difficult to manage with short staffing and an influx of customers. The wait was because of this and the length of the treatment was a bit unbearable- but it was not because of carelessness it was because of the time she took to ensure that the customer was happy. This was repeatedly the case with every customer around me who she personally saw to to make sure they were fully satisfied. I however was on a limited time schedule and there were things about the ombre of which I was not 100% satisfied with and wanted the fringe to be a little heavier. If I lived closer I would go back to get things corrected. However the end result was not something I hate. I do wish her the best of luck, in getting established.
Had a haircut and blow dry at Kess for a special occasion yesterday and was really pleased with the result. The staff were very friendly and it was quite good value for money too - will definitely be going back there soon!