KESS Hair & Beauty Co. Reviews
248B Northolt Road, South Harrow, London, HA2 8DU
Check availability and book onlineReviews are written by customers after their visit.
177 reviews
Horrible experience. I booked a wax before going on holiday and had received confirmation. On the day I went to the salon and was told that the beautician wasn't in. I was offered another day but explained repeatedly that I was going on holiday the next day. At first the lady said they didn't have any booking for waxing that day. Then after checking throughly she found my booking. I asked her for a refund which she did arrange quite quickly. Still left me in a crappy position. Please if you book here call and double check that the booking is confirmed.
Eyebrow WaxingShow all…
Verified review
I had Elena this morning for a long cut wash and blow-dry. I have hair up to the bottom of my back and she did an amazing job and gave me exactly what I asked for. She was also very friendly and polite. Will definitely be coming back. Thank you Elena!
Ladies' Haircut & Blow Dry
Verified review
The salon at self could have been tidier and more protective of the COVID 19 pandemic. They should have kept some sort of sanitation of stations constantly, and not letting in people without masks. The treatment was okay. However I believe they should put a focus on the social distancing
Blow DryShow all…
Verified review
If businesses are going to use Treatwell then they need to be aware of it!! No one knew about my appointment and didnt believe I had pre paid. I showed them the online booking and they were still confused.
No idea if the stylist was the one stated as two women stood there deciding who should do it.
no tea/ coffee/water offered
no mini head massage during conditioning.
rushed and didnt like the end result
Ladies' Haircut & Blow Dry
Verified review
Me and my mum went in together to KESS, it was great! The staff were friendly - despite circumstances and did their best to give us the best experience. We were both super happy with the end results.
Ladies' Haircut & Blow Dry
Verified review
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