Karen Kacey Jones Beauty

Inside Changes Salon, 6 The Avenue, Ealing, London, W13 8PH
2.0
2 reviews
Inside Changes Salon, 6 The Avenue, Ealing, London, W13 8PH
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2.0
2 reviews
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Pedicure was done well but my feet were placed on the lady’s lap. I use crutches so it was a bit painful to sit in that position. Despite all that she took time doing my nails and took longer than the prescribed time and I was pleased with the result
Anonymous
3 months ago
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I don't know if this review will get posted (I'm thinking the service won't accept it) and it should have been a warning to me when I booked this service that there were no reviews at all about it on Treatwell. I took a chance, thinking it could have been a new professional who's set up at a neighbourhood salon. Big mistake. I booked the service for 16:30 and was right on time. Upon arrival, I was asked if it was OK if I waited as another client asked to have her eyebrows done. I was OK to wait 5 or 10 minutes but made it clear I had to be at a class at 6pm (a 10 min bus ride away). A few minutes turned into half hour and I told one of the workers (who was 'minding' me while Karen did a client's eyebrows) that I really needed to be out of here by 17:45 to get to my 6pm class. I'd booked a 1 hour pedicure which should have given me ample time. I finally got seated after 5pm and I realised there was no dedicated pedicure station. I was sat uncomfortably on a chair with a sink pressing into my neck and back as the chair is for washing hair! The salon is not set up for doing pedicures. The whole procedure was DIY, with my feet stuck in a bowl on the floor and then balanced awkwardly on Karen's knees. She kept having to get up to implements from another room which just added to the time spent, though I didn't even get my feet filed! I should have just done this myself at home. There was no way I was going to get my toes painted in time to get away to my booked class so she did everything but the colour. She offered for me to come first thing the next day (10am). The other worker who was minding me paid for me to take a taxi to my class. I was so annoyed at the whole shoddy job and service that I didn't want to have to go back but I've never paid so much money for a pedicure to have such a half-done job (this is 2x what I normally pay for a pedicure and I thought I'd get a luxury experience to match the splashing out!). I came back next morning just before 10am and Karen wasn't even there yet! She arrived about 10 minutes late and of course had to set up. We didn't get going until about 10:15. And after all this nonsense, do I look down and see a good pedicure? No, it's streaky and gloopy and has marks in it as she didn't use proper toe separators until I asked for them (she'd used tissues). A truly shocking service. And I'm sorry to write all this as she was a nice person but the service and set-up was utterly shoddy and completely unacceptable, especially for the extremely high price charged.
Anonymous
4 months ago
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About

Karen Kacey Jones Beauty
Inside Changes Salon
6 The Avenue
Ealing
London
W13 8PH

Karen Kacey Jones Beauty is found inside Changes Salon in Ealing and offers a great range of nail services that are sure to suit all of your needs and styles.

Karen is a well sought after and highly qualified nail technician who has been working in the industry for many years and has worked on numerous TV shows and adverts, as well as working with celebrities too. Karen has a following of loyal customers from all walks of life so we are sure that you’ll get nothing short of amazing nails from your visit.

With West Ealing station close by and plenty of local paring too, not only will you get a great service but the whole venture will be pain-free and easy to locate.

Monday
Closed
Tuesday
10:00 AM5:30 PM
Wednesday
10:00 AM5:30 PM
Thursday
10:00 AM7:00 PM
Friday
10:00 AM7:00 PM
Saturday
10:00 AM5:00 PM
Sunday
Closed
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