Kaplan Atelier Reviews

150 Holland Park Avenue, Holland Park, London, W11 4UE

Check availability and book online

Reviews are written by customers after their visit.

4.8
200 reviews

Filter by treatment

Filter Reviews

Treatment

Filter by rating

Rating
Filter by rating

Verified reviews

Written by our customers, so you know what to expect at each and every venue.
When I booked my appointment it stated I would have the salon Director. I didn't, but for that I was very glad. He was rude, patronising & made me feel deeply uncomfortable & stressed. He'd promised to contact my old Aveda salon for my colour details. He did not. So I suggested we cancel, at which he said he would keep my money. The resulting colour is different from my usual, v brassy. I thought this was an actual Aveda salon, but it isn't. I won't be using Kaplan or Treatwell again. Too risky.
Show venue reply...
The colour was exactly what I wanted. The salon was clean and comfortable. I had booked olaplex with my appointment and when I asked for it during my appointment it seemed like they thought I was asking for it last minute, which I would never do. They asked me to pay for it afterwards (but I had already paid when booking my appointment) so I know that they did not properly look at my booking. Heat protectant spray was not used, so my hair was staticky afterwards.
Really good colour
First time there and I will definitely be back! Lovely experience and my hair looks amazing. Asked for a wavy blowout and Kelesh (I think I said ‘thank you Jelez’ so he’ll have to forgive me for the poor pronunciation!) did a gorgeous job. They need a few new capes (the ones they drape around you while they are doing your hair), but other than that, I highly recommend.
Very friendly and professional! Love my haircut 💁🏻‍♀️
1
3
4
5
40