Kaplan Atelier Reviews
150 Holland Park Avenue, Holland Park, London, W11 4UE
Check availability and book onlineReviews are written by customers after their visit.
437 reviews
When I booked my appointment it stated I would have the salon Director. I didn't, but for that I was very glad. He was rude, patronising & made me feel deeply uncomfortable & stressed. He'd promised to contact my old Aveda salon for my colour details. He did not. So I suggested we cancel, at which he said he would keep my money. The resulting colour is different from my usual, v brassy. I thought this was an actual Aveda salon, but it isn't. I won't be using Kaplan or Treatwell again. Too risky.
Styled by Mona•
Ladies' Full Head ColouringShow all…
Verified review
Show venue reply...
The colour was exactly what I wanted. The salon was clean and comfortable. I had booked olaplex with my appointment and when I asked for it during my appointment it seemed like they thought I was asking for it last minute, which I would never do. They asked me to pay for it afterwards (but I had already paid when booking my appointment) so I know that they did not properly look at my booking. Heat protectant spray was not used, so my hair was staticky afterwards.
Styled by Mona•
Ladies' Full Head ColouringShow all…
Verified review
Contact
Discover
2d6eb6b1-f19f-4ce2-8890-fa451397567f