Maybe just a bad day but I didn't have a great experience here. My nails were a bit of a mess when I went in so expected a good amount of filing and trimming would be needed however expected this to be done with care. The cuticle treatment was so aggressive that I ended up with one bleeding finger and more painful ones. I asked them to stop as it was too much. Understood they were trying to do their job but more care not to cause pain would be good! Nails look nice other than the dried blood.