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Venue rating

4.3

120 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Kallima Spa at London Hilton Syon Park
Kallima Spa at London Hilton Syon Park
London Syon Park,
Syon Park, Middlesex, London, TW7 6AZ
United Kingdom

Hotel Spa

Kallima Spa at London Hilton Syon Park
London Syon Park,
Syon Park, Middlesex, London, TW7 6AZ
United Kingdom

Opening hours

Mon - Sun 10:00 am - 8:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Kallima Spa at London Hilton Syon Park

To deliver a unique spa experience that draws from innovative treatments and focuses on your objectives for renewal. Kallima takes you on a personalised journey and delivers you to results you want. The ultimate destination.Rediscovering you!

Kallima Club and Spa is nestled on the edge of 200-acre Syon House Estate, a scenic country escape, seven miles from the city of London. Kallima invites you to leave the world behind and indulge yourself in a club and Spa unlike any other a place where state-of-the-art facilities sit in harmony with an atmosphere of luxurious tranquillity surrounded by acres of beautiful parkland.

Working closely with Italian luxury skincare specialist [ comfort zone ], our chosen spa partner, we have created a truly unique selection of spa treatments, rituals and journeys designed to provide a complete sense of wellbeing, delivering the results you are looking for.

Far from the standard spa routine, Kallima's experienced therapists ask you what results you're hoping to achieve, and from that consultation your spa journey is carefully designed for you. Rather than asking for a particular service, you specify the time you wish to spend and the outcome you desire, and the Kallima team takes it from there.

The personally fashioned spa journey is drawn from a combination of therapies and niche spa products selected and created exclusively for Kallima, and packaged according to your time available. Spend as little as an hour or as much as a day in Kallima's therapeutic cocoon, and luxuriate in every restorative minute.

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Comments

Reviews (written by customers after their visit)

4.3

Venue rating

Based on 120 reviews

5 stars 61
4 stars 40
3 stars 11
2 stars 5
1 star 3
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Backcials (1)
  • Body Treatments (1)
  • Steam and Sauna Therapy (68)
  • Face
  • Facials (8)
  • Fitness
  • Swimming (63)
  • Massage
  • Deep Tissue Massage (3)
  • Swedish Massage (1)
  • Therapeutic Massage (11)
  • Nails
  • Manicure (5)
  • Pedicure (2)
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Have you been here? Write a review
Verified review Visited February 2016
Posted 3 days ago
Disappointed with Hilton, I purchased the package for my bosses as a Christmas present. Firstly Hilton caused an issue with them not having a twin room, then they caused an issue with the treatment. My guests were told at the front help desk that the dinner was not included when it was! leading my guests to pay for all lot of the stuff that I already paid for. I'm just so disappointed and defo will not be visiting Hilton Syon Park again.. It is a good resort, but the service and staff are disappointing and are tarnishing Hilton's reputation.

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Verified review Visited February 2016
Posted 3 days ago
I went for a One Night Spa Break and have awarded it 5 stars.

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Verified review Visited February 2016
Posted 3 days ago
I went for a One Night Spa Break and have awarded it 4 stars.

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Verified review Visited February 2016
Posted 5 days ago
I went for a One Night Spa Break and have awarded it 5 stars.

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Verified review Visited January 2016
Posted 1 week ago
I had a lovely experience at Kallima Spa. The staff were friendly and attentive and the venue was clean and tidy. The cleanliness of the changing rooms could be improved. The swimming pool area was good but I found the steam room and sauna quite small but the temperature was good. The snug area was nice but did not have enough lounges at the time I was there so I had to wait on a normal seat until a lounge became available. My only issue was the waiting time as I was not seen on time and had quite a long wait. However my treatment was excellent and I have no fault with it. My overall experience was good and I have no hesitation in recommending Kallima Spa.

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Verified review Visited January 2016
Posted 2 weeks ago
My daughter and I were impressed with the hotel, room, restaurant and the size of the pool in the Spa. Unfortunately the pool experience was spoilt by a young child screaming and playing in the pool with her father. Apparently they should not have been in the pool at that time as the father was told a bit later. We were not aware of specific details of the children's times. In addition the jacuzzi was taken over for a good hour by two different groups of women so not ver conducive for anyone else going in. When my daughter did eventually go in she said it was not very warm.

The relaxation room was good. We both had facials which we enjoyed except that neither of our staff were particularly quiet as they opened and closed pots or similar. It did not feel as though they had everything prepared beforehand. In addition my daughter could hear a lot of chatting going on in a room near to her treatment room. Therefore she did not feel it was a relaxed environment, unlike other Spas she has experienced.

The staff in the Spa reception seemed to work somewhat chaotically and seemed uncertain as to whether we actually had booked. Once they found our bookings they still did not know exactly what massages we had booked, although that had been specifically asked when I booked.

Fortunately I rang the Spa prior to our day, but eventually only got through via the hotel. I just managed to get the last two spaces on Sunday. If I had left it any later I doubt we would have been able to have a Spa treatment. The system does not appear very efficient. If the Spa day is advertised as including treatments then they should be guaranteed as being bookable.

We felt the overall price for the overnight stay at the hotel was very good but the Spa experience certainly let it down.

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Verified review Visited January 2016
Posted 2 weeks ago
I went for a One Night Spa Break and have awarded it 4 stars.

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Verified review Visited January 2016
Posted 2 weeks ago
I went for a Romantic Spa Break and have awarded it 5 stars.

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Verified review Visited January 2016
Posted 3 weeks ago
Excellent value!

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Verified review Visited January 2016
Posted 3 weeks ago
Great service. Wonderful staff. Would definitely go again.

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Verified review Visited January 2016
Posted 3 weeks ago
Loved the meal at Marco Pierre Whites the most, food was delicious and service could not be faulted. All hotel staff were welcoming. The spa area is beautiful. The massage itself could have been better, it felt a little rushed hence not as relaxing as I hoped for but overall OK, I would book again.

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Verified review Visited January 2016
Posted 1 month ago
I went for a Romantic Spa Break and have awarded it 4 stars.

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Verified review Visited January 2016
Posted 1 month ago
I went for a One Night Spa Break and have awarded it 4 stars.

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Verified review Visited December 2015
Posted 1 month ago
I went for a One Night Spa Break and have awarded it 4 stars.

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Verified review Visited December 2015
Posted 1 month ago
Couldn't fault it. Beautiful setting and facilities.

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Verified review Visited December 2015
Posted 2 months ago
It was a good experience in general. The hotel was nice but as for the spa itself could improve a bit more. Massage was fine, just a bit short...

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Verified review Visited November 2015
Posted 2 months ago
Overall an okay experience, the room and surroundings were very nice. Slightly spoilt by a bathroom that smelt damp/unclean.

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Verified review Visited November 2015
Posted 2 months ago
The location is really nice. We stayed there for a night with dinner, breakfast and a treatment included.
Food is amazing, the room as well is really nice. Only bad point is about the swimming pool: I was told the water was warm, but it's actually cold! Not freezing but just a normal swimming pool.

Another bad point is about the staff. I found that overall they are a bit rude and miserable. I like to be greeted with a smile and, in general, feel welcomed.
When we had a treatment, one masseuse said to my mom "good girl" (my mom just laughed), I understand that English is not their first language and but I'd expect impeccable manners from a Hilton Hotel.

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Verified review Visited November 2015
Posted 2 months ago
Brilliant, definitely recommend it to anyone wanting to take a nice break away

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Verified review Visited November 2015
Posted 2 months ago
The hotel was great. It was my first experience staying at a hotel with my partner and he's and we thought it was perfect. The spa treatment was excellent and we enjoyed the services we received. I would recommend it to my friends.

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