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Venue rating

4.4

409 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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K Spa at K West Hotel
K Spa at K West Hotel
Richmond Way,
Brook Green, London, W14 0AX
United Kingdom

Hotel Spa

K Spa at K West Hotel
Richmond Way,
Brook Green, London, W14 0AX
United Kingdom

Opening hours

Mon - Fri 6:30 am - 10:00 pm
Sat - Sun 8:00 am - 9:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

K Spa at K West Hotel

K Spa at K West Hotel is a cosmopolitan hotel spa situated in Shepherd's Bush.

Providing a city alternative to exotic destination spas, the therapists at K Spa combine aromatherapy and hot stone techniques with dry floats and a full range of beauty treatments to soothe away stresses in every client.

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Services

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Comments

Reviews (written by customers after their visit)

4.4

Venue rating

Based on 409 reviews

5 stars 199
4 stars 160
3 stars 35
2 stars 10
1 star 5
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Backcials (1)
  • Body Exfoliation Treatments (17)
  • Body Treatments (4)
  • Dry Floatation (88)
  • Floatation (2)
  • Hydrotherapy (41)
  • Steam and Sauna Therapy (198)
  • Counselling & Holistic
  • Aromatherapy (27)
  • Face
  • Facials (6)
  • Microdermabrasion (2)
  • Fitness
  • Swimming (67)
  • Hair removal
  • Waxing (1)
  • Massage
  • Aromatherapy Massage (39)
  • Deep Tissue Massage (1)
  • Foot Massage (1)
  • Hand Massage (1)
  • Reflexology (1)
  • Stone Massage Therapy (3)
  • Therapeutic Massage (145)
  • Nails
  • Foot Scrub (1)
  • Manicure (1)
  • Pedicure (3)
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Have you been here? Write a review
Verified review Visited May 2016
Posted 4 days ago
I came with my aunt and cousin for a pre-wedding treat. The facilities were compact but nice. I was disappointed with the lack of area to sit and relax. There were also quite a few overly romantic couples which made for interesting entertainment.

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Verified review Visited May 2016
Posted 1 week ago
Worth the money, went for time out experience, the staff and therapists were friendly, helpful and polite. Very calming atmosphere.

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Verified review Visited May 2016
Posted 1 week ago
It was perfect!! We had a lovely day and this spa is beautiful! You have to try the snow room! The staff were absolutely world-class and we would definitely come back. Just wow!

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Verified review Visited May 2016
Posted 1 week ago
Staff at the K West Hotel, were professional and polite. I really enjoyed my Spa experience their, and would use the hotel's facilities again.

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Verified review Visited May 2016
Posted 1 week ago
I went for a SpeKtacular Spa Day for Two and have awarded it 5 stars.

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Verified review Visited May 2016
Posted 2 weeks ago
Well worth the visit. Great half hour massage. Spa facilities among the best in London. Of particular note are the sanarium and snow room. We spent a very relaxing 4 hours here & will definitely be back. Have already recommended KWest Spa to friends.

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Verified review Visited May 2016
Posted 3 weeks ago
Lovely day Spa with great facilities. Friendly staff. Excellent value for money. Would recommend and go again.

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Verified review Visited May 2016
Posted 3 weeks ago
I went for a 50% Off Exclusive Spa Day and have awarded it 5 stars.

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Verified review Visited April 2016
Posted 3 weeks ago
I went for a One Night Spa, Dinner, Bed and Breakfast Break and have awarded it 5 stars.

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Verified review Visited May 2016
Posted 3 weeks ago
Overal disappointed with my day! The facility is rather small compared to other sites I've visited.. And the dimensions look larger on their website! There was far too many bodies in the spa, a lot of waiting around to excess the rooms (sauna, steam, snow, etc) - however the staff were pleasant and treatments where lush! until my complaint (as above comments) where they didn't seem to even care and commented "it's bank holiday - expected" !

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Verified review Visited April 2016
Posted 4 weeks ago
Great set-up. Initially i was surprised that the facilities were all in the same area (as i thought it might be a bit limited because it was 'compact', but it turned out to be a benefit - easily going from one area to another and back again!). We had lunch in the restaurant and the food was delicious.
There was a steady flow of people, but it was not busy which was perfect as it meant there weren't loads of people competing for the different areas.

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Verified review Visited April 2016
Posted 1 month ago
👍🏾

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Verified review Visited April 2016
Posted 1 month ago
It was a late birthday treat for the Hubby and we both enjoyed every moment of it. The massage and facial was the best pampering we had in a while. I will defin go back 😎

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Verified review Visited April 2016
Posted 1 month ago
the staff were helpful and friendly the facilities were nice and clean and it wasn't overly crowed as I went on a Wednesday. The treatment I had was back relief treatment which was more like a facial for your back then a proper deep massage. The only down point was the music, I didn't find it very relaxing and usually when I got to other spas they usually make recommendation about your skin or if your holding a lot of tension ect... but there was no follow up after treatment of what would be good for you to do.

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Verified review Visited April 2016
Posted 1 month ago
I went for a SpeKtacular Spa Day for Two and have awarded it 4 stars.

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Verified review Visited March 2016
Posted 1 month ago
Definitely recommend this great value-for-money deal!
My massage was done by Norbert, who was attentive and very professional.
The hydrapool is a fantastic large jacuzzi and the snow room is uniquely cool.

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Verified review Visited March 2016
Posted 1 month ago
5* for treatments, cleanliness and facilities but I thought there was a pool

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Verified review Visited March 2016
Posted 2 months ago
I went for a Refresh & Revive Spa Day and have awarded it 5 stars.

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Verified review Visited March 2016
Posted 2 months ago
My friend and I enjoyed the experience very much. The sun room, flotation and massage were excellent and the staff helpful and friendly. A very pleasant and relaxing way to spend a day - a treat for tired Londoners!

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Verified review Visited March 2016
Posted 2 months ago
I have been to K West many times and I always enjoy my time here. Everyone who I have recommended K west to have also thoroughly enjoyed their time and come out feeling very relaxed and revived!

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