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Venue rating

4.3

440 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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K Spa at K West Hotel
K Spa at K West Hotel
Richmond Way,
Brook Green, London, W14 0AX
United Kingdom

Hotel Spa

K Spa at K West Hotel
Richmond Way,
Brook Green, London, W14 0AX
United Kingdom

Opening hours

Mon - Fri 6:30 am - 10:00 pm
Sat - Sun 8:00 am - 9:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

K Spa at K West Hotel

K Spa at K West Hotel is a cosmopolitan hotel spa situated in Shepherd's Bush.

Providing a city alternative to exotic destination spas, the therapists at K Spa combine aromatherapy and hot stone techniques with dry floats and a full range of beauty treatments to soothe away stresses in every client.

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Services

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Comments

Reviews (written by customers after their visit)

4.3

Venue rating

Based on 440 reviews

5 stars 215
4 stars 172
3 stars 37
2 stars 10
1 star 6
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Back Facials (2)
  • Body Exfoliation Treatments (18)
  • Body Treatments (4)
  • Floatation (2)
  • Hydrotherapy (47)
  • Steam and Sauna Therapy (225)
  • Counselling & Holistic
  • Aromatherapy (28)
  • Face
  • Facials (7)
  • Microdermabrasion (2)
  • Fitness
  • Swimming (75)
  • Hair removal
  • Waxing (1)
  • Massage
  • Aromatherapy Massage (40)
  • Deep Tissue Massage (1)
  • Foot Massage (1)
  • Hand Massage (1)
  • Hot Stone Massage (4)
  • Indian Head Massage (1)
  • Reflexology (1)
  • Therapeutic Massage (166)
  • Nails
  • Manicure (1)
  • Pedicure (3)
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Have you been here? Write a review
Verified review Visited September 2016
Posted 20 hours ago
Took my mum here as a birthday treat and we both loved it!
The masseuse was very attentive, and even asked if we had any areas we would like him to focus on.
The hydrotherapy pool/sauna/steam room are was a little on the small side, it was a bit busy when we were there, however the facilities were great, and the snow room was such a surprise !
The only downside was the sun meadow room - not too sure the health benefits of it, and felt no different after being in there.
Overall, we had a fantastic day, thank you very much to the staff at K West Spa!

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Verified review Visited September 2016
Posted 6 days ago
Spa was great, but staff were a little difficult at times- disturbed a relaxing day slightly when there was miscommunication about treatments- to then be rushed in for a massage (that was actually lovelly).

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Verified review Visited September 2016
Posted 1 week ago
I went for a SpeKtacular Spa Day for Two and have awarded it 5 stars.

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Verified review Visited September 2016
Posted 1 week ago
I went for a Treat Yourself Spa Day Getaway and have awarded it 5 stars.

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Verified review Visited September 2016
Posted 2 weeks ago
Fantastic day!

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Verified review Visited September 2016
Posted 3 weeks ago
I went for a Spa Day at K West Hotel & Spa and have awarded it 5 stars.

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Verified review Visited August 2016
Posted 3 weeks ago
I enjoyed my day at this spa. I had to give one star for swimming as there's no pool where you can swim! If there had been a pool the day would have been perfect. The hydrotherapy spa was nice with massage beds and attractive lighting, There were comfortable areas where you lie down and relax. They had a snow room which was like walking in to a deep freeze, so cold I needed my bathrobe to go in, you had to be careful as the floor was a bit slippery. Due to the lack of a pool there wasn't that much space for all the guests, if I'd stayed longer than an hour I would have got bored. My package includ d a meal in the restaurant and that was really delicious so that improved the experience for me.

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Verified review Visited August 2016
Posted 3 weeks ago
I went for a Spa Day at K West Hotel & Spa and have awarded it 4 stars.

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Verified review Visited August 2016
Posted 3 weeks ago
Great day. Staff were very welcoming and friendly and the treatments were amazing.

The spa facilities were a little busy but this did not negatively affect the day.

Would recommend.

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Verified review Visited August 2016
Posted 4 weeks ago
We felt the Spectacular Spa Day was very good value for money particularly in comparison with other London venues. The staff were all excellent from the initial telephone booking and follow up to the greeting and massage treatments. Our Malaysian therapist (Sally?) was highly proficient and delivered a good standard of massage techniques. Cleanliness was of particular note. Spa areas very clean and tidy and how nice to see used cups and mugs replaced in an instant. Choice of cold teas and chilled water were appreciated.
Only niggle:
The sanarium was too hot and would have preferred it to have had the mild steam flowing through that it is meant to have. The sauna was extremely hot and uncomfortable particularly as it was one of the hottest days of the year. The snow room was a blessing!
Thanks to all.

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Comments

3 weeks ago
Hi, is lunch included with the SpeKtacular Spa Day for Two?

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Verified review Visited August 2016
Posted 4 weeks ago
I went for a SpeKtacular Spa Day for Two and have awarded it 4 stars.

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Verified review Visited August 2016
Posted 1 month ago
Lovely hotel would deffo recommend

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Verified review Visited August 2016
Posted 1 month ago
I went for a One Night Spa, Dinner, Bed and Breakfast Break and have awarded it 5 stars.

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Verified review Visited August 2016
Posted 1 month ago
I had a Vitamin C Plus (A.G.E) Facial, Back Relief and have awarded it 4 stars.

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Verified review Visited August 2016
Posted 1 month ago
I went for a Spa Day at K West Hotel & Spa and have awarded it 4 stars.

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Verified review Visited August 2016
Posted 1 month ago
I have visited K Spa before and the friendly and professional staff, good spa facilities and treatments keep me returning. I know that some reviewers have thought the spa area a little small but for me it has everything I want and doesn't seem to be too crowded - possibly because I tend to go during the week. I've seen a few spas that have just the steam room or a sauna and maybe a spa pool and I like that K Spa has each option and also the snow room to alternate the hot and cold. Treatment wise I had the ultimate back relief which felt wonderful and left my skin really soft- and there's a dedicated relaxation room to rest in afterwards. All in all the experience was exactly what I was looking for during for my time off work and I look forward to visiting again.

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Verified review Visited July 2016
Posted 1 month ago
Loved our day at the spa. Great service from all staff, all so courteous, lovely treatments, excellent gym and facilities. Blissful. Would highly recommend and will be back.

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Verified review Visited July 2016
Posted 1 month ago
Actual area is very small and got quite busy and overcrowded. We went on a Monday thinking it would be quieter but it was still difficult to find somewhere to sit. However the facilities are lovely and clean and the staff very helpful. Our massage was a little rough but if you like a very firm massage then it will be perfect for you.

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Verified review Visited July 2016
Posted 2 months ago
I went for a SpeKtacular Spa Day for Two and have awarded it 5 stars.

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Verified review Visited July 2016
Posted 2 months ago
I went for a SpeKtacular Spa Day for Two and have awarded it 4 stars.

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