Completely ruined my hair, had silky soft hair, left with strawy dry hair. Told it’s normal, it’s not, had 6 balayages before pandemic over 3 yrs, not done it for 2 yrs, tried this place as it’s cheap. Completely stripped colour and toned to get browns, missed sections so have platinum blonde sections. She didn’t weave finely through strands and hadn’t left much natural hair between foils so very full sections of blondes and browns. Back to old salon where I’d leave with nice soft hair!