The color was nicely done: at the time the shade looked good, but in a day light, could have been lighter to match my previous one . However, would go again and just ask for a shade lighter.
For me, there was no need for an elaborate blow dry. I didn’t communicate it, but would do next time.
The staff didn’t speak perfect English, so it was a tad difficult to communicate what you wanted done.
They’re eager to make their presence. They actually asked me to leave the review on here. I’m doing it for other people to make a judgment call if you want to try them out or not.
Since my first rating after a visit back in June, I have returned twice. This rating is based on my second and third visit for a haircut.
Please note that this is not a remark on the stylists' ability to cut hair well. They do a beautiful job. I can't rate them lower than 2 stars overall because, to their credit, they do provide a great haircut.
My issues lie in everything that surrounds the haircut. For example, in my last haircut, there was a woman sat in the middle of the salon, with her stylist using the mirror of a different stylist about 10 feet ahead of him, because they had overbooked.
In my instance, I came in for a haircut + blow-dry, which has always been £34. This time, the stylist finishes the cut and whispers to me in a slightly embarrassed tone that I only paid for a haircut. Pulling up the booking, I realised that they've changed the pricing without notice. Now a blow out is an extra £26, making the true total £50. The stylist then proceeded to be quite pushy in trying to coerce me to spend the extra money. When I declined, he tried to sell me a deal that would also include hair colour for £100.
I feel this, among many other small details over the past 2 visits, have been quite manipulative. I was on my way to being a loyal and vocal fan of Joelle Shades. Instead, I will not be returning.
I booked an appointment with Samuel the senior stylist. It was my first visit and I was impressed with the haircut. Samuel was friendly and followed my instructions.