Asked for a uniform ashy colour and got brassy orange stripes, the exact opposite of what I asked. Though I pre-paid through Treatwell, they asked me for an extra 40% for the orange “balayagy” stripes, a service I neither asked for nor I was happy with. Beside the awful colour, the lack of transparency in their prices was disappointing. They basically click-bait customers with special offers from Treatwell, only to hammer them with extra unrequested services at the salon. Dishonest
I booked a balayage/blow dry with Tati and it turned out amazing. I had previously had a lighter/blonder tone balayage which I really started to dislike and I wanted to go back to my brown roots. Tati totally understood and I trusted her from the start. By the end, I was very pleased with the result, a warm, brown balayage with some specs of color. It looks lovely and I feel back like my old self. Tati was very efficient, caring, and lovely throughout.