While the majority of my appt wasn't with staff 1, the young guy who did the general BIAB prep did still do a very good job and then the gent who is staff 1 did my extra nail art in tortoiseshell design at the end which was brilliant. Thanks so much.
Had a really great experience getting biab. I arrived early and was seated straight away and all staff were friendly and always checked if I was happy along the way.